Advisory Services

Citizens Advice Bureau Maidenhead
Offers free, confidential, impartial and independent advice and assistance on a wide range of subjects. This service is available to everyone in and around the Borough and they make home visits.
Click here or Call the Advice Line
To book an appointment telephone 01628 674842

Windsor Advisory Centre
Provide independent advice for Windsor and the surrounding area. Based at the United Reform Church in the centre of Windsor in William Street.
Open 6 days a week.
An appointment is not normally needed.
Just drop in
Tel 01753 867768

Legal information
If you live in England or Wales and want free high-quality legal information to help you deal with your legal problems, Community Legal Service Direct
(CLS Direct) can help.
Click here for Web site

Call our national helpline
for advice about benefits, tax credits, housing, employment, education or debt problems
Helpline 0845 3454345

Elderly Accommodation Counsel
&
Accommodation Advice
for Minority Ethnic elders
The EAC is an independent charity providing detailed information about Housing Choices, Sheltered Housing, Care Services, Support at Home, Care Homes, Nursing Homes, Paying for Housing & Care, lots of advice about all forms of accommodation for older people across the UK.
To visit their web site Click here or

Telephone 020 7820 1343

Care Choices
A directory of Care Services in your area, including residential nursing homes.
Click here for Web Site

Telephone 01223 207770

P.A.L.S. "Confidential Services"
Patient Advice Liaison Service
for any NHS query.
Telephone 01753 636112

Ascot Project
exists to improve the quality of life of older people in the Ascot area. It builds upon the excellent work that is already in place.
Visit the web site for more information
www.theascotproject.org.uk

The Bridge
is the multi-functional, ecumenical centre of Datchet village. It acts as a central information point for local residents. Visit Web Site for more information
or call The Datchet Help Point
( Monday - Friday, 10am to 3pm)
Telephone for Office : 01753 544556

RNIB
Royal National Institute for the Blind
are UKs leading charity offering information, support and advice to over two million people with sight problems. To Find out more Click Here to visit the RNIB's web site or call the Helpline number.
Email informationline@rnid.org.uk
RNIB HELPLINE 0845 766 9999

Berkshire County Blind Society
The Society offers those registered as visually impaired and their families practical help, information and emotional support. Address: Middleton House, 5 Erleigh Road, Reading, RG1 5LR
Website http://www.bcbs.org.uk
Tel 0118 987 2803

RNID
Royal National Institute for the Deaf
campaigns in many ways to make daily life better for deaf and hard of hearing people. They support deaf and hard of hearing people by providing free information via they helplines, running vital services, supporting scientific and technological research etc.For more information about the RNID Click Here and visit the Web Site. Email informationline@rnid.org.uk or call
Telephone 0808 808 0123
Textphone 0808 808 9000

STAGETEXT provides captioning for theatres and other arts venues to provide access to live performances for deaf, deafened and hard of hearing people.
Please visit the web site for more information www.stagetext.org

AGE Concern
Supports all people over 50 in the UK. We provide essential services such as day care and information.
Click here to go to the AGE Concern Web Site.

Call the AGE Concern Information Line on the Freephone Number and request a free fact sheet if needed.
Tel: 0800 00 99 66

Maidenhead Care

Maidenhead Care is a Good Neighbour Scheme responding to needs as and when they arise. Its service includes Transport, Visiting, Respite Care and Shopping for and with clients. It exists under the umbrella of Churches Together in Maidenhead. It is for residents within 3 miles radius of the Maidenhead town centre.
Contact: Duty Officer - 01628 434567

The Pension Service
This is an advisory service, and is open to anyone requiring information on Pension Benefits or who needs help filling in related forms.
Telephone 0845 606 0265
www.thepensionservice.gov.uk

Continence Advisory Service
If you are caring for someone with bladder and/or bowel problems we can offer specialist advice and/or assessment. For further online information click here and visit The Continence Foundation's web site or ring your local services East Berkshire wide Continence Team on
Tel 01753 638489
Email michelle.morgan@berkshire.nhs.uk

Trading Standards Service
Advise and offer assistance to consumers who live, work or have purchased goods or services in the Royal Borough. This service is provided by your local council. For more information
Click Here or
Telephone 01628 683683
Email: trading-standards@rbwm.gov.uk

'How to recognise a Scam'
Every day, people throughout the UK are falling victim to scams of one kind or another. It could be an unexpected prize draw or lottery win, or a chance to invest in an exciting new money-making or investment programme.
But remember - if it sounds too good to be true, it probably is.
Click Here
and go to Consumer Direct
for more information on how to recognise scams

The Official Neighbourhood & Home Watch Website
What is going on in your area?
Website: www.mynhw.co.uk/index.php

CARERS INFORMATION

The Princess Royal Trust Carers Service
provides support, guidance and advice to people who are caring for someone who is frail, ill or who has a disability. Click here or Call the number provided to find out more.
Email prtcarerservice@btconnect.com

Carers, Guides in PDF format are available for download from the Royal Borough's Website
Click Here to access them.

Crossroads Ltd
The Windsor & Maidenhead office
(for the Royal Borough area only)
CrossRoads Ltd
Is a national charity which exists to give carers a break.
They provide trained Carer Support Workers to help anyone looking after a person at home. Who is in need of constant care. They can provide regular or temporary help. This is a free complementary service.
If you wish to know more pleaseTel 01753 833788
Email info@wmcrossroads.co.uk

Alzheimer's Society Maidenhead, Windsor & District Branch
Support group for Carers
Office: Highview, North Rd,
Maidenhead, SL6 1PL
Tel 01628 626331
Email christine.price@alzheimers.org.uk
www.alzheimers.org.uk/maidenhead

Age Concern Windsor acknowledge with thanks the funding they have received from R.B.W.M. in support of the Information Service.